At Happy Motion Shop, we understand that your path to balance—whether physical or emotional—shouldn’t be delayed by complicated logistics. That’s why we’ve designed a delivery system that’s as thoughtful as our therapeutic products, reaching therapists and individuals in 30+ countries worldwide.
Our Shipping Philosophy
Just as our balance boards transform therapy into play, we’ve reimagined delivery to be:
- Transparent – Clear timelines with no hidden surprises
- Adaptable – Options for different needs and budgets
- Global Yet Personal – Serving our international community while maintaining the care of our San Jose roots
Shipping Options Designed for You
Express Therapeutic Delivery
Ideal for therapists stocking their practice or individuals eager to begin their mindful movement journey. Your order will be carefully packed at our San Jose headquarters and shipped via DHL or FedEx for reliable, trackable delivery.
Delivery timeline: 1-2 days processing + 10-15 days transit
Mindful Free Shipping
Perfect for those planning ahead or making larger orders. We’ll carefully prepare your therapeutic tools and ship via EMS, with the same attention to detail we apply to product design.
Delivery timeline: 1-2 days processing + 15-25 days transit
Available for orders over $50
From Our Warehouse to Your Therapeutic Space
Every Happy Motion product begins its journey at our San Jose headquarters, where our team—who understand the importance of these tools—handles each order with care:
- Thoughtful Packing: We protect your items using eco-friendly materials that cushion without compromising our environmental values
- Therapist-Approved Preparation: Each item is inspected to ensure it meets our standards for therapeutic use
- Mindful Dispatch: Orders ship within 1-2 business days, with tracking information sent directly to your inbox
“The balancing stones arrived not just as products, but as carefully packaged tools ready for immediate therapeutic use. The delivery timeline was accurate, and my clients didn’t have to wait long to start their progress.”
Global Reach, Local Care
While we proudly ship worldwide, we’re transparent about areas where logistics prevent reliable delivery (certain Asian and remote regions). Our website will automatically notify you during checkout if we’re unable to ship to your location.
All international shipments include:
- Complete customs documentation
- Value declarations that comply with international trade regulations
- Responsive support if any delivery questions arise
Your Peace of Mind Matters
We stand behind every product in our collection. If any item doesn’t meet your expectations:
- 15-Day Return Policy: Initiate returns within 15 days of delivery
- Therapist-Approved Process: Easy returns for items in original condition
- Dedicated Support: Email [email protected] for personalized assistance
Frequently Asked Questions
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. For Express Therapeutic Delivery (DHL/FedEx), you can track directly on their websites. For Mindful Free Shipping (EMS), use the tracking portal on your local postal service website.
What if my therapy center needs bulk ordering?
We offer special rates for therapy practices and institutions. Contact us at [email protected] before placing large orders for personalized shipping solutions.
Are duties and taxes included?
International customers are responsible for any customs fees, which vary by country. These are not included in your order total but will be calculated by your local customs office upon arrival.